1. Return Policy Details
At Paramount Footwear, we want you to be satisfied with your purchase.
You have the right to return your order within 30 days of receiving the item, in accordance with standard U.S. eCommerce return practices.
To be eligible for a return:
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- The item must be unused and in its original condition
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- The item must be in its original packaging
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- The item must not be damaged, worn, or altered
- Proof of purchase (order number or receipt) is required
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If the returned product shows signs of use, missing packaging, or decreased value, we reserve the right to apply a depreciation deduction, up to the full value of the item if necessary.
2. How to Return an Item
How to Return an Item To request a return, please follow these simple steps:
1: Contact our support team via email at: Support@paramountfootwear.shop
2: Provide your order number and the reason for your return request.
3: Once authorized, you will receive a pre-paid printable return shipping label via email.
4: Securely pack the item and drop it off at the carrier network to be shipped domestically back to our US Returns hub: 3146 COUNTY 16 RD SE, ROCHESTER, MN 55904-0000
3. Return Process
Once your return request is approved:
You will receive your free return instructions and printable label via email.
Securely pack the footwear in its original packaging.
Ship the item using the pre-paid trackable shipping service provided.
After we receive and inspect the returned item at our Minnesota facility, your refund will be finalized. Refunds are issued straight back to your original payment method within 10 business days after the returned item has been processed.
Please note:
Return shipping labels are 100% Free for all eligible US domestic returns.
We charge $0.00 restocking fees
4. Exchanges
Exchanges are not currently available.
If you would like a different item, please return your original purchase and place a new order separately.
5. Non-Refundable Items
The following items cannot be returned or refunded:
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- Used or worn items
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- Items without original packaging
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- Final sale or clearance items
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- Gift cards
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- Personalized or custom-made products
- Items damaged due to misuse or improper handling
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6. Return Address
Please do not send returns directly to manufacturers. All returns must be routed directly to our domestic United States fulfillment center for sorting and processing.
US Returns & Processing Center:
Business Name: PARAMOUNTFOOTWEAR ENTERPRISE
Street Address: 3146 COUNTY 16 RD SE
City/State/ZIP: ROCHESTER, MN 55904-0000
Country: United States
Corporate Headquarters (Registered Entity):
Business Name: PARAMOUNTFOOTWEAR ENTERPRISE (BN-9493830)
7. Customer Rights (U.S. Consumer Standards)
This return policy complies with applicable consumer protection and eCommerce standards matching our global registry parameters (BN-
9493830).
Customers are entitled to receive:
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- Products as described
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- Non-defective items
- Fair refund processing
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If an item arrives damaged, defective, or incorrect, customers may request a replacement or full refund at no additional cost.
8. Return Shipping Costs
We believe in a stress-free shopping experience, which is why we provide 100% Free Return Shipping Labels for all authorized returns within the United States.
Return Shipping Fee: $0.00 USD (Covered fully by us)
Restocking Fees: $0.00 USD
There are absolutely no hidden return fees or automated deductions applied to your final refund amount.
Contact Information
if you need to initiate a return or have questions regarding refunds, please contact us:
Business Name: PARAMOUNTFOOTWEAR ENTERPRISE
Registration Number: BN-9493830
Email: Support@paramountfootwear.shop
Customer Support Line: +1 (602) 552-8747
US Returns & Fulfillment Hub:
3146 COUNTY 16 RD SE, ROCHESTER, MN 55904-0000
Customer Support Hours:
Monday – Friday: 9:00 AM – 6:00 PM Central Standard Time (CST)
We aim to respond within 1 business day.